Security and privacy
Learn how we protect your data, what we collect, how we help you comply with GDPR and how Fullmetrix affects your store.
Connecting your store to Fullmetrix means trusting us with your sales, your customers and your visitors' behavior. This section answers the questions you ask yourself before doing it, and the ones your customers or data protection officer may ask you afterwards.
It also helps if you worry that our module could slow down or break your store. We take that concern seriously, and a whole page is dedicated to it.
The official texts
These pages explain how Fullmetrix works in practice. For a legal analysis, the texts that prevail are our Privacy policy, our Cookie policy and our Terms of use.
Pages in this section
Is Fullmetrix secure?
Where your data lives, how it is protected, and what you can do on your side.
Store performance
What the module does on your store and why it does not slow it down.
GDPR and privacy
Who is responsible for what, how long data is kept, and how to handle a customer request.
Data we collect
The list of what we read from your store, your site and your connected tools.
Write to us
For a privacy question, or if you think data has been exposed, write to [email protected]. For a module or sync problem, go through Contact support.